Question 1

How do I book an appointment?

Accepted Answer

The easiest way is to fill out our online booking form at the Book page. You can also call or text us directly at (864)-347-2840. We'll confirm your appointment within 24 hours.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking at least 2–3 days in advance to secure your preferred date and time. For weekend slots, booking earlier in the week is a good idea as those fill up fast.

Question 3

Can I reschedule or cancel my appointment?

Accepted Answer

Yes — life happens. Just give us at least 24 hours notice and we'll find a new time that works for you. Same-day cancellations may be subject to a small fee.

Question 4

Do you offer same-day appointments?

Accepted Answer

Occasionally, depending on availability. Give us a call and we'll let you know if we can fit you in. Same-day slots are not guaranteed but we do our best.

Question 5

Where do you perform the detail?

Accepted Answer

We come directly to your location — your home with basic access ( Water and Power ). You don't need to go anywhere. Just park your car and we handle the rest.

Question 6

Do I need to be present during the detail?

Accepted Answer

Not necessarily. As long as we can access the vehicle and you're reachable by phone, you don't need to stand by. Many customers drop off their keys and go about their day.

Question 7

How long does a detail take?

Accepted Answer

It depends on the service and vehicle size. An exterior detail typically takes 1.5–2 hours. An interior detail runs 2–3 hours. A full detail can take 3–5 hours. Larger vehicles or heavily soiled cars may take longer.

Question 8

Do you need access to water or electricity?

Accepted Answer

The only thing we need from you is power and water and a flat, accessible parking spot is all we ask.

Question 9

What happens if it rains on my appointment day?

Accepted Answer

Light rain doesn't always stop us, but worse case scenario we can reschedule with no fee — interior details can proceed in most weather. For exterior work, we'll contact you to reschedule at no charge if conditions aren't suitable.

Question 10

What's included in the Exterior Detail?

Accepted Answer

The Exterior Detail includes a hand wash and rinse, wax/ceramic sealant, wheel and tire cleaning, tire dressing, exterior and interior window cleaning, and a full exterior wipe-down and dressing.

Question 11

What's included in the Interior Detail?

Accepted Answer

The Interior Detail covers a full vacuum of seats, floors, and trunk; dashboard and console wipe-down; door panel cleaning; interior window cleaning; cup holder and vent cleaning; and door jamb cleaning

Question 12

What's included in the Full Detail?

Accepted Answer

The Full Detail combines everything in both the Exterior and Interior packages, plus a paint protection wipe-down and a final inspection and touch-up. It's the most thorough option we offer.

Question 13

Can I add extra services to my package?

Accepted Answer

Absolutely. We offer engine bay cleaning, headlight restoration, odor elimination treatment, and hand wax and polish as add-ons. Just mention what you'd like when you book.

Question 14

Can you handle heavy pet hair or extreme messes?

Accepted Answer

Yes, though heavily soiled vehicles may require additional time and a small surcharge. Let us know upfront when booking and we'll give you an accurate quote.

Question 15

What payment methods do you accept?

Accepted Answer

We accept cash, Zelle, Payment is due at the time of service.

Question 16

Is a deposit required to book?

Accepted Answer

No deposit is required for standard bookings. We ask for full payment at the time of service once the job is complete.

Question 17

Why does pricing vary by vehicle size?

Accepted Answer

Larger vehicles simply take more time, product, and effort to detail properly. Our pricing reflects that — check our Services page for a full breakdown by vehicle type.

Question 18

What if I'm not satisfied with the result?

Accepted Answer

We stand behind our work 100%. If you're not happy with the outcome, contact us within 24 hours and we'll come back to make it right — no hassle, no questions asked.

Frequently Asked Questions

Booking & Scheduling

What to Expect on Service Day

Services & Packages

Pricing & Payment

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